Shipping & delivery

Free standard shipping on orders over $100.

Express still chargeable. Bulky and oversize items (network cabinets, full kits) noted on the product page.

Shop the catalogue

Rates & methods

All prices in AUD, GST included. Delivered by Australia Post and Aramex and Startrack (Aramex was formerly Fastway), depending on your postcode.

Standard shipping is $9.95, free on orders over $100.

Bulky and oversize items (network cabinets, full kits) are calculated at checkout and shipped by road freight, no PO boxes.

How long it takes, by region

Standard service delivery windows from Melbourne dispatch. Express knocks 1 – 2 days off most lanes. Remote postcodes can run longer in summer storm season.

Sydney
Melbourne
Brisbane
Adelaide
Perth
Darwin
Hobart
Canberra
Melbourne
1 – 2 days
Sydney
2 – 3 days
Brisbane
2 – 3 days
Canberra
2 – 3 days
Adelaide
3 – 4 days
Hobart
3 – 4 days
Perth
4 – 6 days
Darwin
4 – 6 days
Dispatch cutoffs

Orders placed before 2pm AEST on a business day ship the same day. Weekend and public holiday orders dispatch the next business morning.

Tracking

A tracking link arrives by email the moment your label prints. You can also track from your account orders page.

International

We ship Australia-wide only. Many of our products are region-specific (240V switches, AU Wi-Fi bands) so this is by design, not laziness.

Still need a hand?

We answer most messages within one business day. If your question is about an existing order, have your order number ready. It speeds things up.

Contact us