Contact us

Pick a channel

All routes go to the same small team in Melbourne. The form gives us context up front; chat and email are better for quick questions.

  • Email

    For order questions, returns, warranty, anything that needs a paper trail. Replies within one business day, Mon–Fri.

    support@synced.com.au
  • Live chat

    Best for “will this work with…?” questions before you buy. We're online Mon–Fri, 9am – 5pm AEST. Look for the chat bubble bottom-right of any page.

    Start a chat

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Still need a hand?

We answer most messages within one business day. If your question is about an existing order, have your order number ready. It speeds things up.

Contact us